Ace the Six Sigma Black Belt Exam 2025 – Unleash Your Inner Quality Wizard!

Question: 1 / 400

In the Analyze phase of DMAIC, what is the primary focus?

To determine customer satisfaction levels

To measure the efficiency of the process

To identify the root causes of defects or problems

In the Analyze phase of DMAIC (Define, Measure, Analyze, Improve, Control), the primary focus is on identifying the root causes of defects or problems. This phase is critical because it systematically investigates and evaluates potential causes of issues present in a process. Tools such as cause-and-effect diagrams, process mapping, and statistical analysis are often employed during this phase to uncover the underlying factors that contribute to inefficiencies, defects, or other undesirable outcomes in the process.

Identifying root causes is essential for developing effective solutions later in the process. Without thorough analysis, any attempts to improve a process may address symptoms rather than the problems themselves, leading to short-term fixes instead of sustainable change. Thus, this phase lays the groundwork for the Improve phase, where solutions are devised and implemented based on a solid understanding of the issues at hand.

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To implement solutions to identified problems

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